People Matters GCC Talent Summit 2025
The Talent Code: Maximising Growth for GCCs




25th Feb 2025
8:00 AM onwards
The Leela Palace Bengaluru




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ABOUT THE SUMMIT

As Global Capability Centres (GCCs) evolve into strategic powerhouses driving global innovation, talent remains their most critical asset. Their success heavily relies on skilled professionals, and with the industry expected to boom in the coming years, India is set to become a major hub for GCC talent. This growth will significantly boost India's economy and IT sector.

At The Talent Code, participants will gain a comprehensive view and actionable insights into critical areas such as:

  • Talent acquisition and retention
  • Rewards and recognition
  • Skill development
  • Regulatory compliance
  • Cultural integration

The GCC Talent Summit 2025 aims to bring together industry leaders, HR professionals, technology experts, and policymakers to address these challenges and explore strategies for sustainable growth. The event will also provide opportunities for networking and knowledge sharing, fostering partnerships that can drive transformation across the GCC ecosystem.

Who Should Attend
  • CHROs & HR Directors
  • VPs & Heads of Talent & Culture
  • Chief Digital Officers
  • Chief Technology Officers
  • Chief People Officers
  • Workforce Transformation Leaders
  • Heads of Employee Experience & Well-being
  • Global Mobility & Compensation Leaders
  • Heads of Learning & Development
  • HR Business Partners
  • GCC Head
  • IT Head
  • GBS / Site Head of GCC
Who Should Attend
  • CHROs & HR Directors
  • VPs & Heads of Talent & Culture
  • Chief Digital Officers
  • Chief Technology Officers
  • Chief People Officers
  • Workforce Transformation Leaders
  • Heads of Employee Experience & Well-being
  • Global Mobility & Compensation Leaders
  • Heads of Learning & Development
  • HR Business Partners
  • GCC Head
  • IT Head
  • GBS / Site Head of GCC

Why You Should Attend

Actionable insights for GCC leaders on talent management and business strategy alignment amidst changing socio-economic, geopolitical, and technological landscape.

A shared roadmap for advancing GCCs in India as global hubs of innovation and leadership.

Strengthened networks among talent and business leaders for collaboration on regional and global challenges.

Inspiration and strategies for you to drive organisational growth and enhance employee experience.

Technology exhibition by GCC-centric service partners that are aligned with and can accelerate GCC’s strategic growth in your organisation.



150+

Attendees

10+

Partners

15+

Speakers

7+

Learning Hours




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Agenda

8:00 AM to 9:00 AM

Registration & Networking


9:00 AM to 9:30 AM

Welcome To People Matters GCC Talent Summit

Kickstarting the conference. Secure your seat early to avoid missing out on this opportunity to level up your conference experience.

9:30 AM to 10:00 AM

Outlook of GCCs in India 2025

A deep dive into the growth, transformation, and future trends shaping India’s booming GCC ecosystem. Explore key drivers, evolving models, and emerging opportunities for 2025 and beyond.

Pushkaraj Bidwai

CEO,
People Matters

10:00 AM to 10:20 AM

Expert Outlook: GCCs at an Inflection Point: Talent Strategies for Leading Transformation and Driving Exponential Growth

Join KPMG's Shalini as she unpacks the key forces shaping GCCs and shares actionable strategies for leaders to drive exponential growth. Explore emerging trends, best practices, and frameworks for advancing up the value chain, embracing digital transformation, optimizing talent strategy, and fostering innovation.

Shalini Pillay

Partner & India Leader- GCC,
KPMG

10:20 AM to 10:40 AM

Merging Compassion and Technology for a Healthier Future: The Phygital Care Model

Convergence of physical and digital healthcare solutions is empowering Employees, caregivers, and Corporates alike. Powered by artificial intelligence and predictive analytics, this model is not just enhancing efficiency, but also enabling a more proactive, preventative, and personalized approach to healthcare.

Sudhir Patro

Head Of New Business,
HCL Healthcare

10:40 AM to 11:10 AM

CHRO Perspective: Driving Change: Leadership and Mindset Shifts in GCCs

Join CHROs as they discuss the crucial role of leadership in navigating change within GCCs. This panel will explore essential mindset shifts for promoting agility, resilience, and strategic alignment, particularly in the context of digital transformation.

Kavita Kurup

Chief People Office,
UST

Rajarshi Choudary

Head of People and Culture,
Amadeus India

11:10 AM to 11:40 AM

Community Connect: Brewing Conversation Over Tea/Coffee

11:40 AM to 12:00 PM

Expert Outlook: The New GCC Playbook: Building a Talent-Driven Future in India

This session will equip CHROs, GCC Heads, and Tech Leaders with actionable insights to navigate transformation—leveraging data, technology, and a strong employer brand to attract, retain, and develop top talent.

Santosh D'souza

Director,
LinkedIn India

12:00 PM to 12:20 PM

Case Study - Decoding Success with Lowe's: Building a Future-Ready Workforce

This case study delves into Lowe's India's holistic approach to talent management, highlighting the key strategies that have enabled them to attract, develop, and retain top talent, foster a culture of innovation, and contribute significantly to Lowe's global success.

Vidya Munirathnam

Vice President – Human Resources,
Lowe's India

12:20 PM to 12:50 PM

The Future of Pay in India 2025: Payroll as a Strategic Growth

Discover how to transform your payroll function into a strategic asset. ADP will share insights from their latest report on the future of pay in India by 2025, covering AI, compliance, and personalized financial well-being, providing insights into gaining a competitive edge.

Sundar KV

CFO & Vice President of Finance,
ADP (India & Southeast Asia)

Majid Ali Khan

CXO & Head HR,
CMS IT Services

Cheshta Dora

Head - Research, Content & Community,
People Matters

12:50 PM to 1:50 PM

Refuel & Refresh - Lunch of the Champions

1:50 PM to 2:10 PM

Beyond Benefits: Proactively Building a Preventive Healthcare Culture in GCCs

Explore the rise of preventive healthcare in GCCs. This fireside chat examines how proactive, tech-driven health strategies, including AI and data-led interventions, can build a healthier workforce and reduce long-term costs.

Anurag Bhatnagar

Anurag Bhatnagar

Chief Institutional Business Officer,
Medibuddy

2:10 PM to 2:35 PM

Spotlight Dialogues: Cracking the Code: Building a High-Impact Learning Culture in GCCs

This Spotlight Dialogue delves into the critical elements of a thriving learning culture within GCCs. Experts will share insights and best practices for creating an environment that fosters continuous learning, drives employee engagement, and fuels innovation.

Bob Philips

Founder,
Skills Cafe

Karthik Mulakaluri

Director - Talent Development,
Omega Healthcare

Manavi Pathak

Head of Learning & Development,
Samsung R&D Institute

2:35 PM to 3:00 PM

Case Study - The Power of Appreciation: Lessons from Mercedes-Benz Research and Development India

Join Mahesh, VP-Human Relations at Mercedes-Benz R&D India, for an insightful case study on building a high-performance culture. This session will explore the strategies and initiatives implemented by Mercedes-Benz R&D India to foster a culture of innovation, collaboration, and excellence.

Mahesh Medhekar

Vice President India-Human Relations,
Mercedes-Benz Research and Development India

3:00 PM to 3:30 PM

CXO Perspective: The GCC Transformation: From Cost Centers to Innovation Hubs

Explore how GCCs are redefining their role as strategic partners, driving innovation, operational excellence, and global business impact.

Monica S Pirgal

Managing Director & Site Head,
Neiman Marcus Group

Sanjeev Ravindranathan

VP Global Finance Shared Services,
HARMAN International

Sriram Gopalswamy

Vice President, Site Reliability Engineering,
Sabre

Gitanjali Singh

Head of Strategy
Enparadigm

3:30 PM to 3:40 PM

Quick Caffeine Fix - Tea/Coffee Break

3:40 PM to 4:05 PM

Spotlight Dialogues - Hiring and Retention in 2025: Why Trust Matters

With resume fraud on the rise, trust is paramount in hiring. This Spotlight Dialogue delves into the challenges of candidate dishonesty, the benefits of robust background checks, and how to build a culture of trust for improved retention.

Daryl Pinto

Director TA,
Microsoft

Pradeep Deshpande

Director - Talent Acquisition,
CGI

Piyush Peshwani

Co-Founder and CEO,
OnGrid

4:05 PM to 4:25 PM

Tech-Powered GCCs: Harnessing AI and Automation for Strategic Growth

Discover how GCCs are leveraging AI, automation, and data analytics to unlock new levels of efficiency, productivity, and customer engagement.

Ekhlaque Bari

Ekhlaque Bari

AI + Human Evangelist

4:25 PM to 4:55 PM

Shape the Future of GCCs - A Hands-On Origami Experience

After a day of strategic discussions and insightful sessions at the People Matters GCC Leadership Summit 2025, this interactive Origami workshop offers a unique opportunity for leaders to unwind, engage their creativity, and reflect on the key takeaways of the day in a fun and hands-on way.

4:55 PM to 5:00 PM

Closing Note

Speaker

advancing
innovation






Shalini Pillay

Shalini Pillay

Partner & India Leader- GCC
KPMG

Monica S Pirgal

Monica S Pirgal

Managing Director & Site Head
Neiman Marcus Group

Kavita Kurup

Kavita Kurup

Chief People Office
UST

Daryl Pinto

Daryl Pinto

Director TA
Microsoft

Vidya Munirathnam

Vidya Munirathnam

Vice President – Human Resources
Lowe's India

Sanjeev Ravindranathan

Sanjeev Ravindranathan

VP Global Finance Shared Services
HARMAN International

Manavi Pathak

Manavi Pathak

Head of Learning & Development
Samsung R&D Institute

Mahesh Medhekar

Mahesh Medhekar

Vice President India-Human Relations
Mercedes-Benz Research and Development India

Karthik Mulakaluri

Karthik Mulakaluri

Director - Talent Development
Omega Healthcare

Rajarshi Choudary

Rajarshi Choudary

Head of People and Culture
Amadeus India

Majid Ali Khan

Majid Ali Khan

CXO & Head HR
CMS IT Services

Pushkaraj

Pushkaraj Bidwai

CEO
People Matters

Sudhir Patro

Sudhir Patro

Head Of New Business
HCL Healthcare

Santosh Dsouza

Santosh D'souza

Director
LinkedIn India

Pradeep Deshpande

Pradeep Deshpande

Director - Talent Acquisition
CGI

Gitanjali Singh

Gitanjali Singh

Head of Strategy
Enparadigm

Bob Philips

Bob Philips

Founder
Skills Cafe

Piyush Peshwani

Piyush Peshwani

Co-Founder and CEO
OnGrid

Piyush Peshwani

Sriram Gopalswamy

Vice President, Site Reliability Engineering
Sabre

Sundar KV

Sundar KV

CFO & Vice President of Finance,
ADP (India & Southeast Asia)

Anurag Bhatnagar

Anurag Bhatnagar

Chief Institutional Business Officer
Medibuddy

Ekhlaque Bari

Ekhlaque Bari

AI + Human Evangelist

Cheshta Dora

Cheshta Dora

Head - Research, Content & Community
People Matters

partners

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excellence




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