Learn from some of the world’s best HR leaders

Join the world’s top HR leaders to uncover how they’re using the power of human connection to drive engagement, reduce attrition, and deliver better experiences to their employees. Hear first hand how they’ve evolved their employee listening to launch true XM programs to make the most of behavioral, operational, and experience data to get ahead of what their people need, and enable managers throughout the business to take action to create an unbreakable bond between their companies and their people.

Learn from some of the world’s best brand, research and insights leaders

Join brand, research and insights leaders from around the world to dive deep into the tools, technologies, and techniques that are helping them drive their companies forward. You’ll hear from some of the biggest names in market research and learn how some of the world’s most successful brands are using research and insights to reduce their costs, give them a competitive advantage, and enable teams across the business to get closer to the people they serve.

Learn from the public sector innovators transforming their organisations with XM

See how leading public sector organizations are using XM to improve access to public services, deliver better value to the public, and retain the best talent. You’ll hear first hand how XM is being used to change communities, using real-time feedback to improve services, and develop new, innovative ways for people to engage with the organisations that serve them. With sessions from leaders around the world, this is your opportunity to get practical tips and guidance from the leaders who are setting a new bar for employee and customer experience in the public sector.

Learn from the education innovators leading the way with XM

Join your peers in education for a networking lunch where you’ll hear about how leading education establishments are shifting to an experience-first operating model that benefits staff, students, parents, and everyone in between.